Assemblyman Brian Maher (R,C-Walden) announced his support for bipartisan legislation (A.7465B) that strengthens New York’s Independent Developmental Disability Ombudsman Program—a program designed to help individuals with intellectual and developmental disabilities (I/DD) and their families navigate the often complicated system of care and services.

This bill would expand the program so families can get: help understanding available services and benefits; assistance completing paperwork and applications; support filing appeals if services are denied or reduced; access to real people through a toll-free hotline, website, email address and in-person assistance and information about their rights and how to advocate for themselves.

“For many families, navigating the developmental disability service system can be overwhelming, confusing and time-consuming,” said Meghan Hulburt, chief of staff. “Parents and caregivers often struggle to understand what services their loved one qualifies for, complete complicated paperwork or get responses from care coordinators. This bill creates a stronger, more accessible support system so families are not left to navigate the process alone.”

The legislation also ensures the ombudsman program remains independent by preventing organizations that already provide services or receive Office for People With Developmental Disabilities funding from running the program. Supporters say this added independence would help families receive unbiased guidance and advocacy when concerns arise.

Maher said the legislation is focused on improving accessibility, accountability and transparency within New York’s developmental disability service system while ensuring families have someone they can turn to for assistance.

“Individuals with developmental disabilities and their families deserve an advocate in their corner,” Hurlburt said. “This legislation is about making services easier to access, improving communication and helping families receive the care and support they deserve.”